Bottomright
AI-powered chatbot for automated customer support and improved user experience
Bottomright is an AI-powered chatbot developed by OpenAI that can be easily integrated into any website in just a few minutes. This chatbot automates customer support and improves user experience, making it an invaluable tool for businesses. One company that has benefited from using Bottomright is ACME, which offers a free plan with access to 99% of the chatbot’s features.
ACME faced the problem of limited availability of human support for customer chat. With the help of Bottomright, they were able to handle common customer queries and reduce response time. ACME provides limited operating hours for support and sales, but the chatbot can handle multiple customer queries simultaneously, ensuring that no customer is left waiting for a response. In cases where wait times are long, the chatbot can fall back to email or phone for follow-up, ensuring that customers receive the assistance they need.
One of the key features of Bottomright is its integration process. Powered by OpenAI’s technology, the chatbot can be trained on data from your own website. ACME integrated Bottomright by simply adding a script to their website. The chatbot then crawled the website and learned from the selected pages, allowing it to provide accurate and helpful responses to customer queries. The integration process is quick and easy, with a code snippet provided that needs to be added to the website’s head section. No coding skills are required to integrate the chatbot, making it accessible to businesses of all sizes.
Another advantage of Bottomright is its easy implementation and setup. The chatbot crawls your website and allows you to choose the pages for training. Once the training is done, you just need to paste the generated code on your website. This simple process means that businesses can automate their customer support without any hassle, freeing up time and resources to focus on other important tasks.
Bottomright also offers the option to train the chatbot with custom files. This feature is particularly useful for businesses that have specific knowledge bases, as it allows the chatbot to learn from reports, internal guides, and other relevant documents. By providing flexibility in training the chatbot according to individual needs, Bottomright ensures that businesses can provide accurate and tailored support to their customers.
In summary, Bottomright is an AI-powered chatbot that automates customer support and improves user experience. It can be easily integrated into any website, making it accessible to businesses of all sizes. With features such as handling multiple customer queries simultaneously and the ability to fall back to email or phone for follow-up, Bottomright ensures that customers receive timely and accurate assistance. The easy implementation and setup process, as well as the option to train the chatbot with custom files, make it a versatile tool for businesses looking to enhance customer support. ACME is just one example of a company that has benefited from using Bottomright, and many other businesses can achieve similar results by incorporating this chatbot into their websites.