ProProfs Chatbot
Delight customers, close sales faster with live chat software
ProProfs Chat is a live chat software that is designed to delight your customers by providing instant help and closing sales faster. With its free forever account and pricing options, it caters to startups and small websites, making it an ideal choice for those looking for cost-effective solutions.
Integrating ProProfs Chat with eCommerce platforms is seamless, allowing you to build a powerful online presence. Whether you use Shopify, Magento, or other popular CMS websites, you can enhance your e-commerce growth by integrating live chat with this trusted tool.
One of the key features of ProProfs Chat is its ability to resolve issues faster. With this live chat support software, your operators can reach customers instantly, resulting in enhanced user experience. You can welcome visitors with chat invitation pop-ups or customized operator greetings to boost engagement. Additionally, you can add announcements to notify website visitors about upcoming products, features, and service updates, further enhancing the overall customer experience.
When it comes to closing sales faster, ProProfs Chat is a valuable tool. It allows you to initiate conversations and identify new sales opportunities. By monitoring visitors on key pages, you can personalize their journey with your brand, increasing the likelihood of conversion. The pre-chat form enables you to configure chat routing rules to automatically connect visitors to the right departments. Moreover, you can store potential leads to your favorite CRM platforms such as Microsoft Dynamics and Salesforce, making it easier for your sales team to close more sales faster.
ProProfs Chat also offers additional features and benefits that contribute to efficient customer support. There is no limit to the number of concurrent chats, allowing your operators to handle multiple chats simultaneously. This scalable solution is capable of handling high chat volumes, ensuring improved customer satisfaction with faster response times. The live chat software is also accessible on mobile devices, providing anywhere, anytime access for customer support.
Setting up ProProfs Chat is quick and easy. You can simply copy and paste the code snippet for website integration, making it compatible with web page editors and Google Tag Manager. The Single Operator Plan includes all features and benefits, such as chatbot support, visitor tracking, and supervisor control, without any hidden charges or expiration dates.
ProProfs Chat not only handles incoming chats when operators are offline but also offers chatbot support for 24×7 customer assistance. It automates functionalities like lead generation and ticketing, ensuring that inquiries are addressed even when operators are unavailable. Visitors also have the option to leave messages or raise tickets, further improving customer satisfaction.
In summary, ProProfs Chat is a reliable live chat software that offers a comprehensive package for efficient customer support. With its features like instant help, personalized journeys, and seamless integration with eCommerce platforms, it helps businesses delight their customers and close sales faster. The additional benefits of scalability, mobile accessibility, and easy setup process make it a valuable tool for small businesses. With ProProfs Chat, you can provide excellent customer service and drive growth for your business.