ActiveChat
On-premise AI platform for cost savings, security, and customization
Activechat is an on-premise conversational AI platform that provides a range of benefits over traditional SaaS tools. With Activechat, there are no recurring fees, and lifetime support is included, providing cost savings in the long run. The platform can be installed on a private cloud or on-premises, giving businesses full control and ownership of their data.
One of the key features of Activechat is its AI-assisted live chat automation, which allows businesses to automate customer interactions and provide instant responses. This not only improves customer satisfaction but also frees up staff time for more complex tasks. Additionally, Activechat offers self-service automation, enabling customers to find answers to their questions quickly and easily.
Activechat also prioritizes data security and privacy. With its private cloud infrastructure, businesses can ensure that their data is stored securely and protected from unauthorized access. This is especially important for industries that handle sensitive customer information, such as healthcare or finance. By using Activechat, businesses have full control over their data and can customize the platform to meet their specific security requirements.
In contrast, SaaS conversational AI platforms may raise concerns about data privacy and security. With Activechat, businesses can rest assured that their data is protected and comply with industry regulations.
Another advantage of Activechat is its customization options. Businesses can tailor the platform to align with their specific needs and branding. This customization extends to the chatbot itself, allowing businesses to create a personalized and engaging experience for their customers. This level of customization is often limited or not available with SaaS tools.
Activechat also offers optimized performance and low latency. This ensures that customer interactions are smooth and seamless, even during peak usage. With SaaS platforms, there is a risk of performance degradation and latency issues due to shared resources.
In terms of cost, while Activechat may have higher upfront costs compared to SaaS tools, it offers lower long-term expenses. With no recurring fees and lifetime support included, businesses can save money over time. Additionally, the full ownership of data and control over resource allocation give businesses the flexibility to scale and adapt as needed.
Activechat’s prebuilt templates are another feature that sets it apart from other conversational AI platforms. These templates allow for quick and easy setup, saving businesses time and effort. By simply replacing default names and customizing the templates, businesses can create a bot efficiently. This is particularly beneficial for businesses that want to implement conversational AI quickly and don’t have extensive technical resources.
In summary, Activechat offers a comprehensive on-premise conversational AI platform with benefits such as cost savings, enhanced data security, customization options, optimized performance, and prebuilt templates for quick setup. With Activechat, businesses can automate customer interactions, provide self-service options, and have full control and ownership of their data.