Bot9
Automate Customer Support & Sales with an AI-Powered Chatbots
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Bot9.ai is a platform designed to create and train AI chatbots, aimed at enhancing customer support and sales through automation.
It offers features like easy integration with websites and various communication platforms, including Slack, Discord, and WhatsApp, among others.
Bot9.ai enables businesses to automate interactions, ensuring efficient and intelligent responses to customer inquiries.
Its user-friendly interface simplifies the process of chatbot development, making it accessible for companies of all sizes to leverage AI technology for improving their customer service and engagement strategies.
Key Features
‘- User-friendly chatbot builder for easy creation and customization
– Integration with platforms like Slack, Discord, Intercom, Freshdesk, Zendesk, Crisp, Zapier, WhatsApp
– Advanced training modes for enhancing chatbot responses (PDF, manual data, website crawl, bulk links import)
– Comprehensive analytics for monitoring bot performance and customer engagement
– Shared inbox to manage all conversations in single place
– AI powered Help center
– Customer CRM to store the customer’s data efficiently
Use Cases
‘- Providing 24/7 customer support through automated responses.
– Enhancing sales by engaging potential customers through chatbots.
– Streamlining internal communication on platforms like Slack and Discord.
– Managing customer service tickets automatically with Freshdesk and Zendesk integrations.
– Automating responses and tasks in live chat environments using Crisp.
– Connecting with users on popular messaging platforms like WhatsApp for marketing and support.
– Creating efficient workflows by integrating with Zapier for task automation.