https://saaschatbots.com/tags/openai/ Recent content in Openai on SaaS Chatbots Hugo en-us Sat, 01 Mar 2025 00:00:00 +0000 https://saaschatbots.com/blog/gpt4o-saas-chatbots/ Sat, 01 Mar 2025 00:00:00 +0000 https://saaschatbots.com/blog/gpt4o-saas-chatbots/ <p>When OpenAI released GPT-4o in May 2024, chatbot vendors across the industry scrambled. Within six months, nearly every major SaaS chatbot platform had either integrated GPT-4o directly or announced GPT-4o-based features. By early 2025, it&rsquo;s the backbone of the AI support layer at Intercom, Freshchat, and a dozen other platforms.</p> <p>Understanding what GPT-4o actually changes — and what it doesn&rsquo;t — is now essential context for any SaaS team evaluating chatbot platforms.</p>